Privacy policy

1. Who is responsible

The Komeuta Rice & Song Cruise is operated by Komeuta Marine Travel Ltd (United Kingdom), company number 14839201, which is responsible for the personal data described on this page. Registered office: 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.

We have not appointed a data protection officer. Send privacy questions to [email protected].

2. What the booking form asks for

The request form on the tickets page asks for your full name, email address and phone number. It also records your ticket choice, departure date, cabin class, number of guests, any notes you add, your answer to the 18+ question for a casino ticket, and that you accepted the terms.

3. What happens to form data today

At the moment, the booking form does not send your data anywhere. It is checked in your browser, a reference number is created in your browser, and then the form is cleared. Nothing is stored on a server, and no one receives it.

Before the form is connected to a booking system, this policy will be updated.

4. Booking data handled by our managers

When you book with a manager by email or phone, we use your name, contact details and booking details as follows.

Legal basis

Performance of a contract (your booking), our legitimate interest (for example, answering your questions), and your consent (for marketing).

Recipients

Payment processors, insurance companies, carriers, and IT contractors that work under data processing agreements.

How long we keep it

Booking data: 5 to 7 years, because of tax requirements. Access logs: 12 months. Marketing data: until you withdraw your consent.

Transfers outside the UK

Only under Standard Contractual Clauses (SCC) or an adequacy decision.

5. Cookies and tracking

This website sets no cookies and uses no analytics or advertising trackers. It does not store anything in your browser's storage.

6. Other services the pages use

• Google Fonts. The pages load fonts from Google's servers, so your browser sends your IP address and browser details to Google. See Google's privacy policy at policies.google.com/privacy.
• Server logs. Technical access logs (such as IP addresses) are kept for 12 months.

7. Your rights

You can ask to see, correct or delete your personal data, object to its use, or withdraw your consent to marketing at any time. Write to [email protected]. You can also complain to the Information Commissioner's Office (ICO), the UK data protection authority.

8. Changes

Any change to this policy is published on this page with a new date. See also the booking terms.