18+Gambling can be addictive and you can lose money. Casino entry is for adults only. Play responsibly, find help

Komeutarice & song cruise

Ask a manager
[email protected] · 09:00–17:30 UK time

Responsible gaming · 18+

Play responsibly

Gambling involves risk and you can lose money. Play only for fun, only with money you can afford to lose, and stop when it stops being fun.

Our rules

  • Adults only: every casino is 18+. Age and ID are checked at the casino door.
  • The onboard casino is only for guests with a cruise + casino ticket.
  • Casino tickets are limited, and so is the number of guests in the casino at the same time.
  • Casino tickets cannot be bought on board, so the decision is made calmly before you sail.
  • You can ask to be excluded from the onboard casino for the rest of the voyage at any time. Partner hotel casinos can tell you about their own self-exclusion options.
  • Staff can offer a break, information or help whenever you ask.

Warning signs

  • Spending more money or time than you planned
  • Trying to win back what you lost
  • Hiding how much you spend or how long you play
  • Borrowing money or selling things to keep playing
  • Feeling anxious, irritable or restless when you are not gambling

Simple habits that help

  • Set a budget and a time limit before you play, and leave your bank cards in your cabin
  • Take breaks: join a food walk or the live music instead
  • Do not gamble after drinking or when you are upset

Free help, international

  • Gamblers Anonymous InternationalPeer-support meetings (in person, online and by phone). National hotline (US): 855-222-5542.
    www.gamblersanonymous.org
  • GamCare (UK)National Gambling Helpline: 0808 8020 133. Free, 24 hours a day, every day.
    www.gamcare.org.uk
  • Gambling TherapyFree online support with trained therapists. No phone line; use the contact form on the site.
    www.gamblingtherapy.org
  • National Council on Problem Gambling (US)National helpline: 1-800-MY-RESET (1-800-697-3738). Call, text or chat, 24/7. The older 1-800-522-4700 still works.
    www.ncpgambling.org
  • Gambler’s Help (Australia)Helpline: 1800 858 858. Free, 24 hours a day, across Australia.
    www.gamblinghelponline.org.au

Services and numbers can change. Choose the one that works in your country. If you are in danger, call your local emergency number.